"I absolutely LOVED the show! It’s SO refreshing to find hilarity without vulgarity." --Suzanne Bawden
Silver Star Playhouse

Frequently Asked Questions

We have provided answers to the most frequently asked questions we receive. However, if you do not see the answer to your question, please call the box office during regular business hours and we will be more than happy to answer it for you.

801-266-2600

Box Office Hours:
Mon - Sat 10 AM - 9 PM

"I've never been to your theatre. Can you tell me what you do?"
"Are your shows suitable for children?"
"If my baby sits on my lap, do I have to pay for him/her?"
"How much are your tickets?"
"What time do your shows start?"
"How do I purchase tickets?"
"Does the theatre rent costumes or props for Halloween or other productions?"
"What are your box office hours?"
"Can you hold tickets for me and I will pay cash for the tickets when I get there?"
"If I purchase tickets over the phone, will you mail the tickets to me?"
"Are alcoholic beverages available in your theatres?"
"Do you have gift certificates?"
"If we pay for tickets but are unable to use them, can we get a refund?"
"Will you donate tickets to our charitable organization or company function?"
"Do you offer season tickets?"
"Can we bring food in with us to watch the show?"
"Can I pay for tickets by mail?"
"How much is the food at Desert Star Playhouse?"
"Can I arrange for a performance to come to our business, church or school function?"
 

"I've never been to your theatre. Can you tell me what you do?"
Desert Star presents original musical parodies of classic movies, TV shows, and Broadway hits, with a melodramatic twist! The main reason to come to Desert Star is to laugh, and we'll have audiences laughing their heads off with our season of shows. Our seating is cabaret-style, with a complimentary basket of popcorn at each table. You can order pizza, veggie trays and other finger foods, soft drinks and a variety of desserts. All food is optional and not included in the ticket price.

"Are your shows suitable for children?"
All of our shows are intended for the whole family; however, we do not recommend it for children under 5 years old. Babes in arms are not permitted.

"If my baby sits on my lap, do I have to pay for him/her?"
Everyone who attends the performance must have a paid seat. We do not recommend bringing children under 5 years of age. We have found from past experience that most small children must be taken out frequently during the show and this can be quite frustrating for the parent, the child and those other patrons sitting around you.

"How much are your tickets?"
Ticket prices vary. Click Here to see a complete list of prices.

"What time do your shows start?"
Show times vary. Click Here to see a complete list of show times and prices.

"How do I purchase tickets?"
Tickets may be purchased over the phone with a credit card, or at the box office with cash or a credit card. Unfortunately, we no longer accept personal checks. You buy Online Here

"Does the theatre rent costumes or props for Halloween or other productions?"
We do not rent costumes or props.

"What are your box office hours?"

Box Office Hours: Mon - Sat 10 AM - 9 PM

"Can you hold tickets for me and I will pay cash for the tickets when I get there?"
We can't hold tickets; however, you can purchase the tickets with your credit card and then come in and pay cash. If you come into the box office before 6 PM the same day, you can pay cash and the charge will not go through on your credit card.

"If I purchase tickets over the phone, will you mail the tickets to me?"
If you need to make a change later to your reservation and your tickets are in the box office, you can simply call us and make the change over the phone. For this reason, we don't normally mail tickets. You can pick up your tickets at the box office on the night of the show.

"Are alcoholic beverages available in your theatres?"
We do not offer alcoholic beverages. Soft drinks, smoothies, coffee, tea, hot chocolate, and flavored lemonades are available.

"Do you have gift certificates?"
Yes! Gift Certicates may be purchased at the box office in any denomination.

"If we pay for tickets but are unable to use them, can we get a refund?"
We don't give refunds; however, if you call at least 48 hours before the performance we can exchange your tickets for another performance. If you have your tickets in hand you must bring them to the box office no later than 48 hours prior to your scheduled date to exchange them for another performance.
If you do not wish to move the tickets to another date we can give you an in-house credit to use at a later date. When you want to use it, simply give us a call. For events such as Collin Raye we DO NOT offer refunds or exchanges. All sales for these concert events are final.

"Will you donate tickets to our charitable organization or company function?"
You will need to send your request in writing on your organization's letterhead (we do not accept requests by fax). We consider requests on a case-by-case basis. Desert Star receives multiple requests each week for charitable donations. We regret that we are not able to honor every request.

"Do you offer season tickets?"
Yes! Season Tickets are available for Desert Star Playhouse.

"Can we bring food in with us to watch the show?"
Bringing outside food is not permissible, but we offer a variety of delectable foods in each theatre. You can order pizza, ice cream, finger foods and soft drinks in the Playhouse. If you are celebrating a birthday, you may bring a birthday cake, but we cannot provide plates or forks, and candles are a violation of the fire code.

"Can I pay for tickets by mail?"
Yes. When you mail in your money, give us a choice of nights and we will make the reservations and give you the best available seating. Also include your name, address and phone number and we will call and confirm the information. Unfortunately, we no longer accept personal checks.

"How much is the food at Desert Star Playhouse?"
Click Here to view our Playhouse menu.

"Can I arrange for a performance to come to our business, church or school function?"
Regretfully, it is not feasible. We are unable to relocate scenery, props, etc., and many of our actors have day jobs.